Accidents happen when we least expect them. That’s why HUAWEI Care is here to give you peace of mind. With this comprehensive protection plan, you can be confident that your device is always in good hands. HUAWEI Care offers coverage for accidental damage, a 1-year warranty extension, and audio device loss protection, all valid within one year from purchase. Whether you’re using your smartphone for work or entertainment, knowing your investment is protected brings unbeatable confidence.
Comprehensive Protection with HUAWEI Care
HUAWEI Care also includes APAC regional warranty coverage, allowing users across Asia-Pacific to access support at authorized service centers. Need help? Enjoy 1-on-1 Proactive Care via phone, email, or chat.
Worry-Free Use for Foldable Devices5
Foldable phones like the HUAWEI Mate XT and HUAWEI Mate X6 are premium devices, and screen protection is a top concern for many users. Thankfully, every purchase of these models includes HUAWEI’s Premium Care Service. This comes with a free one-time screen protection—an excellent benefit within the first year of ownership.
- For HUAWEI Mate XT: PHP 7,799 maintenance fee
- For HUAWEI Mate X6: PHP 2,699 (cover screen), PHP 3,999 (main screen)
To avail the service, visit the HUAWEI Customer Service Center in Greenhills, San Juan.
Premium Care Features
HUAWEI’s Premium Care Service ensures extended protection with:
- APAC region warranty coverage
- 1-on-1 Proactive Care via phone, chat, or email
- Special Service Day events offering discounts on out-of-warranty repairs
Explore full service details via the official site for HUAWEI Mate XT and HUAWEI Mate X6.
100% Genuine Parts, Always
HUAWEI guarantees quality repairs with original parts that are safe and backed by manufacturer warranty. Customers can visit any authorized HUAWEI Service Center or HUAWEI Experience Store for support.
Warranty-Covered Repairs and Support
Enjoy continued coverage even after repairs under warranty. You only pay a service fee—no hidden costs. For inquiries, contact the HUAWEI Service Hotline at 0923 099 0468, available Monday to Friday, 9:00 AM to 6:00 PM.
