The Palawan Group of Companies, through its Palawan Express Pera Padala (PEPP) service, has expanded its collaboration, which now includes enhancing payment solutions, with the Armed Forces & Police Mutual Benefit Association, Inc. (AFPMBAI) to include digital payment solutions. AFPMBAI members can now conveniently settle their insurance and loan payments through the PalawanPay e-wallet, allowing them to manage their transactions anytime, anywhere. They can also go to any of the over 50,000 PEPP branches, authorized agents, and outlets nationwide.
The AFPMBAI is a mutual benefit association that offers financial security and protection to members of the Philippines’ uniformed services. These include the Armed Forces of the Philippines, the Philippine National Police, the Bureau of Fire Protection, the Bureau of Jail Management and Penology, the Philippine Coast Guard, and the Bureau of Corrections, among others.
This new agreement reinforces the existing partnership between the Palawan Group of Companies and AFPMBAI. In May 2019, AFPMBAI members gained access to over-the-counter payments at any Palawan Express branches nationwide. In 2021, AFPMBAI utilized PEPP’s Disbursement Facility to streamline the processing of member loan proceeds, claims, refunds, dividends, and other benefits across its regional branches and extension offices.
“These initiatives have significantly improved payment convenience and accessibility for our members, as evidenced by the steady increase in our collection rates. From 2019 to 2023, our collections have significantly improved through direct payment accounts, demonstrating that our members find the convenience of over-the-counter payments a valuable alternative to visiting AFPMBAI branches,” said Brigadier General Bienvenido Y Regondola Jr PA (Ret), President and CEO of AFPMBAI.
Representing the Palawan Group of Companies at the signing of the agreement were Chief Business Development Officer Lisa Lou Castro-Sabado, B2B Department Head Missy Baldemor, and PalawanPay Business Executive Officer Third Librea. From AFPMBAI, the signatories included Head of CSG and CCSO Major General Henry Doyaoen PA (Ret), and Head of SOG and COO Major General Nathaniel Y Casem PN (M)(Ret). “The expansion of Palawan Group of Companies’ partnership with AFPMBAI demonstrates our steadfast commitment to always finding ways to provide our sukis with the best financial transaction experiences,” said Lisa Lou Castro-Sabado.
The Palawan Group of Companies and AFPMBAI partnership underscores their shared commitment to prioritizing customers and members, leveraging innovative technologies, and upholding integrity and compliance with all applicable laws. Both organizations are dedicated to continuously improving and providing the best products and services, ensuring financial inclusivity and win-win scenarios that meet the needs of their customers and members.
