Globe has recently received reports indicating that its sender ID was used to distribute a malicious message, apparently targeting the President’s family or other prominent political figures. The company wants to clarify that this incident is a case of spoofing, where fraudsters send unauthorized SMS messages with a spoofed sender ID to mobile users in a specific area. These messages are sent using fake cell towers, which facilitate this fraudulent activity.
Spoofing is typically carried out with an International Mobile Subscriber Identity (IMSI) catcher, a portable device that intercepts mobile signals within a limited radius. This device forces users’ mobile devices to downgrade to 2G, the older cellular network technology mainly used for voice calls and texts. Since the messages sent through spoofing bypass Globe’s cellular network, they manage to evade the company’s strict anti-fraud filters.
Globe is actively investigating the incident and is working closely with the relevant authorities and its partners to prevent similar occurrences in the future. The company is taking the necessary steps to safeguard its network and ensure that such malicious activities are detected and neutralized before they can cause any harm. Globe is also committed to reinforcing its anti-fraud measures and providing better protection for its customers.
In light of these events, Globe would like to remind its customers to be cautious when receiving suspicious text messages. The company advises users not to respond or engage with the sender, especially when the message seems out of place or includes political content. Globe emphasizes that it will never send politically motivated messages and is not affiliated with any political party.
As a mobile network operator dedicated to public service, Globe’s primary goal is to support the Filipino people. The company remains committed to achieving inclusive connectivity and contributing to a digitally empowered and thriving nation.
